Privacy policy

Last updated: April 3, 2025

This Privacy Policy describes how SVBony.fr (the "Site", "we", "our" or "us") collects, uses and discloses your personal information when you visit, use our services or make a purchase on svbony.fr (the "Site") or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you", "your" and "yours" refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you submit to us directly through our Services may include:

Contact information including your name, address, phone number, and email address.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used to secure your account.
Purchase information including items you view, place in your cart, saved in your account like loyalty points, reviews, referrals, or gift cards, or purchases.
- Loyalty points/product reviews/referrals/gift cards saved
Customer service information including information you choose to include in communications exchanged with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. Not providing this information could prevent you from using or accessing those features.

What Information Do We Collect About Your Use?

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our Site and your account and use it, including information about the device, browser information, network connection information, your IP address, and other information relating to your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., banking information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you requested in order to fulfill the contract we have entered into with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Websites and Third-Party Links.

How We Use Your Personal Information

Provision of Products and Services. We use your personal information to provide you with the Services in order to fulfill the contract we have entered into with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, your purchases, returns, exchanges or other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating any return and exchange, and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will handle your information as outlined in its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) of the GDPR.
Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
Communicate with you and improve the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest in ensuring our responsiveness, providing you with effective services, and maintaining our business relationship with you. in accordance with Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers accept Cookies automatically by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that deleting or blocking Cookies may impair your user experience and result in the malfunction of certain Services, including certain functionalities and general features, or their unavailability. Additionally, blocking Cookies may not completely prevent the way we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you inform us of your preference via GPC, we will treat this signal as a valid request to opt out of sharing/targeted advertising for the browser or device associated, and if we are able to associate the device sending the signal with a Shopify account, we will also apply this request to the account. To learn more about Global Privacy Control (GPC), you can visit https://globalprivacycontrol.org/. In addition to Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. This may include:

Providers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
With business and marketing partners to provide you with services and send you advertisements. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you ask us to disclose or consent in any other way to our disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or integrations, with your consent.
With our affiliates or within our group of companies, in our legitimate interest to manage a successful business.
As part of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Over the past 12 months, we have disclosed the following categories of personal and sensitive information regarding users for the purposes described above in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category	Categories of Recipients
Identifiers such as basic contact information and certain order and account information Categories of personal information cited in the California Customer Records law, such as basic contact information and certain order and account information Commercial information such as order information, purchase information, and customer service information Internet or other similar network activity, such as usage data Geolocation data such as locations determined by an IP address or other technical measures	Providers and third parties that provide services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners, and data analytics providers) Business and marketing partners Affiliates

Categories of Personal Information	Categories of Recipients
Identifiers such as name, email address, and phone number	Business and marketing partners
Commercial information such as records of products or services purchased	Business and marketing partners
Usage data	Business and marketing partners

Websites and Third-Party Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated sites or sites we do not control, you should review their privacy and security policies, as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without the use we make of it or that a third party makes being limited. The fact that we include such links does not imply, by itself, approval of the content of those platforms or their owners or operators, except in situations outlined in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not actually know that we "share" or "sell" (as defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable and that we cannot guarantee "absolute security." In addition, all information you send us may not be secure during its transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need that information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you reside, you may be entitled to all or some of the rights listed below in connection with your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases deny your request as allowed by law.

Right to access / know: You may have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
Right to deletion: You may have the right to request that we delete the personal information we hold about you.
Right to correction: You may have the right to request that we correct the personal information we hold about you.
Right to portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to opt out of sale, sharing, or targeted advertising: You may have the right to request that we do not "sell" or "share" your personal information or opt out of the processing of your personal information for purposes considered "targeted advertising," as defined in privacy laws. Please note that if you visit our Site while the opt-out preference signal from Global Privacy Control is activated, depending on where you are located, we will automatically treat that as a request to opt out of the "sale" or "sharing" of information for the device and browser you are using to visit the Site.
Restriction of processing: You may have the right to request that we stop or restrict our processing of personal information.
Withdrawal of consent: When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by responding directly to our refusal.
Managing communication preferences: We may send you promotional emails that you may opt out of receiving at any time using the unsubscribe option provided in our emails. If you opt out, we may continue to send you non-promotional emails, such as those concerning your account or orders you have placed.

You may exercise any of these rights when indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we provide a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will require that they provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the contact details provided below. If our response to your complaint is not satisfactory, depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file your complaint with your local data protection authority. For the EEA, you will find here a list of the data protection supervisory authorities responsible for data protection.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information is also processed by employees and service providers and third-party partners in those countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the Standard Contractual Clauses of the European Commission or any equivalent contract issued by the appropriate authority of the United Kingdom, as applicable, unless the data transfer occurs to a country deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at contact@svbony.fr or contact us at 60 Rue François 1er, Paris, 75008, FR.

For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the data controller of your personal information.

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